Principles of activities

Principles of activitiesThe Translation-Center MAPA is the company where the orders are accepted easily and promptly, translators are selected very carefully, translations are made qualitatively and always in time, consultations are free of charge. You will be surprised with honesty of our workers, friendly, qualified service, parity cooperation background and legal protectability. The Translation-Center MAPA is the company which is created for your success. We guarantee:

  • high quality services: in our Center the  translations are made by certificated, practicing translators with work experience in this sphere of services, who constantly improve their qualification and responsible to each order. During the translator selection, the specific of text and translator qualification are taken into consideration. Translations  are subjected to careful examination on correctness, accuracy of applying terminology depending on subject matter;
  • individual approach to each client: accepting order, the clients intent concerning company name and names of individuals, availability of personal recommendations and demands concerning stile and presentation form of translation are taken into consideration;
  • efficiency: the translations are made in line with clients terms both general and urgent, which are determined when ordering. The terms are indicates in the text of agreement on services. We appreciate your time therefore translate your documents in the shortest time;
  • privacy: prerequisite of our business is to keep secrecy of performing services, including non-disclosure the fact of rendering client service, data and information received from the client;
  • free consulting: we are always happy to inform you about all requirements for documents which intended to use abroad or within territory of Ukraine, to consult you on questions of documents legality, on questions of apostille and legalization and orient you the schedule and location of relevant Ministries, Embassies and Consulates;
  • responsibility: all orders are executed properly, however, in case of client discontent with performed services, which is the result of our fault - The Translation-Center MAPA will bear responsibility under the provision of the law or the agreement;
  • discount system for regular customer: - The Translation-Center MAPA appreciate its regular customers and in order to express gratitude for trust, devotion and cooperation we propose beneficial discount system;
  • convenient location and mobility: The Translation-Center MAPA office is situated in the center of Kyiv near Ministry of Justice of Ukraine, Ministry of Foreign Affairs of Ukraine, The Ministry of Education and Science, Youth and Sport of Ukraine, variety of Embassies and Consulates of foreign countries. This gives us the opportunity to make our orders promptly and spare your time. Moreover for accepting order and receiving/delivering documents our courier could meet with you in Kyiv according to address you indicated, if your location is outside the capital, we will deliver documents through courier services;
  • flexible working: our working hours: 9 am 6 pm, from Monday till Friday without lunch break. On clients request we translate in non-working hours, holidays and weekends.
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